Service robotics is becoming an increasingly practical solution for the restaurant, retail, hospitality, industrial and healthcare sectors. Modern systems can handle standardised tasks such as visitor guidance, service and transportation, freeing up employees to focus on other activities.
OrionStar’s product lines, including the GreetingBot Mini, LuckiBot, and LuckiBot Pro, offer a range of solutions for reception, customer interaction, and internal logistics.
GreetingBot Mini: Reception and visitor guidance
Designed for greeting visitors, providing information and guiding them around the facility, the GreetingBot Mini is a compact robot with voice interaction, a touchscreen display and autonomous navigation. With its voice interaction, touchscreen display and autonomous navigation capabilities, this compact robot is particularly well-suited to:
- Hotels and corporate lobbies
- Trade shows and events
- Shopping centres
- Hospitals and public facilities
The robot greets visitors, answers frequently asked questions and directs people to their desired destinations. This creates digital information points, reducing the workload for staff and helping to manage visitor flow.
LuckiBot: Service and transportation in the food service and retail industries
The LuckiBot is designed to handle traditional delivery and service tasks. In restaurants and hotels, for example, it transports food and beverages between the kitchen and dining area. In retail environments, it assists with product presentation and customer engagement.
Its three tray levels have a load capacity of up to 40 kg, enabling automated transport routes and more reliable service operations, especially during peak hours.
In addition, the robot supports functions such as:
- Welcoming guests
- Promotional campaigns
- Mobile advertising and product information
- Guided tours
LuckiBot Pro: Ideal for larger transport tasks
The LuckiBot Pro is designed for larger operating areas and higher transport volumes. With a payload capacity of up to 60 kg and advanced sensor technology, it is particularly well-suited to the following applications:
- Large food service establishments
- Hotels and event venues
- Hospitals and nursing homes
- Industrial materials logistics
Automating material and transport processes can reduce the need for manual movement, particularly in industry and healthcare.
Flexible operating modes for various scenarios.
LuckiBot systems support multiple operating modes, from autonomous transport to visitor guidance and advertising. This makes them highly adaptable to different processes.
- Delivery mode: Autonomous transportation of food, beverages or goods between defined stations.
- Cruise mode: A mobile presentation platform for displaying images, videos or advertising content.
- Promotion mode: Stationary advertising and information display, for example in retail settings or at events.
- Guidance mode: Provides visitor guidance within buildings, such as hotels, clinics and trade shows.
- Collection mode: Automation of collection and clearing processes, for example for tableware or material transport.
The right robot for every process
Service robots can handle tasks such as reception duties, customer service and transportation. They can also be easily integrated into existing workflows.
- The GreetingBot Mini is designed to provide visitors with guidance and information.
- The LuckiBot Pro assists with service and delivery tasks in the food and retail industries.
- The LuckiBot Pro is designed for larger transportation tasks and complex operational environments
The result is scalable robotic solutions for a wide range of industries and applications.
Pictures: reichelt elektronik, Videos: OrionStar Robotics
