{"id":116286,"date":"2026-06-01T07:30:00","date_gmt":"2026-06-01T05:30:00","guid":{"rendered":"https:\/\/www.reichelt.de\/magazin\/?p=116286"},"modified":"2026-06-01T09:15:44","modified_gmt":"2026-06-01T07:15:44","slug":"service-robotics-in-practice-which-solution-is-best-suited-to-which-application","status":"publish","type":"post","link":"https:\/\/www.reichelt.com\/magazin\/en\/news-en\/service-robotics-in-practice-which-solution-is-best-suited-to-which-application\/","title":{"rendered":"Service robotics in practice: Which solution is best suited to which application?"},"content":{"rendered":"\n

Service robotics is becoming an increasingly practical solution for the restaurant, retail, hospitality, industrial and healthcare sectors. Modern systems can handle standardised tasks such as visitor guidance, service and transportation, freeing up employees to focus on other activities.<\/p>\n\n\n\n

OrionStar’s<\/a><\/strong> product lines, including the GreetingBot Mini,<\/strong> LuckiBot<\/strong>, and LuckiBot Pro<\/strong>, offer a range of solutions for reception, customer interaction, and internal logistics.<\/p>\n\n\n\n

<\/span>GreetingBot Mini: Reception and visitor guidance<\/h2>\n\n\n\n

Designed for greeting visitors, providing information and guiding them around the facility, the GreetingBot Mini is a compact robot with voice interaction, a touchscreen display and autonomous navigation. With its voice interaction, touchscreen display and autonomous navigation capabilities, this compact robot is particularly well-suited to:<\/p>\n\n\n\n

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  • Hotels and corporate lobbies<\/li>\n\n\n\n
  • Trade shows and events<\/li>\n\n\n\n
  • Shopping centres<\/li>\n\n\n\n
  • Hospitals and public facilities<\/li>\n<\/ul>\n\n\n\n

    The robot greets visitors, answers frequently asked questions and directs people to their desired destinations. This creates digital information points, reducing the workload for staff and helping to manage visitor flow.<\/p>\n\n\n\n

    \"GreetingBot
    The GreetingBot Mini is used as an autonomous reception and visitor guidance robot.<\/figcaption><\/figure>\n\n\n\n

    <\/span>LuckiBot: Service and transportation in the food service and retail industries<\/h3>\n\n\n\n

    The LuckiBot is designed to handle traditional delivery and service tasks. In restaurants and hotels, for example, it transports food and beverages between the kitchen and dining area. In retail environments, it assists with product presentation and customer engagement.<\/p>\n\n\n\n

    Its three tray levels have a load capacity of up to 40 kg, enabling automated transport routes and more reliable service operations, especially during peak hours.<\/p>\n\n\n\n

    In addition, the robot supports functions such as:<\/p>\n\n\n\n

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    • Welcoming guests<\/li>\n\n\n\n
    • Promotional campaigns<\/li>\n\n\n\n
    • Mobile advertising and product information<\/li>\n\n\n\n
    • Guided tours<\/li>\n<\/ul>\n\n\n\n
      \n