Our Service, Your Benefits
Top price/performance ratio
As a reichelt customer you benefit from superior low priced products, irrespective to your order volume. Our strength is to supply even in the smallest order quantity without any minimum order charge which is particularly attractive to laboratories, development departments and small series manufactures. We make this possible by buying in large quantities, implementing an efficient logistic system and creating long term supply partnerships with all significant manufacturers.
Strong brands and true quality
Our core principle is to assure quality in our entire supply chain, so that brand manufacturers can rely on us as a trade partner, the same way as our customers can trust in our products, expertise and service.
With 45 years’ business experience, we have built up an experienced workforce with in- depth industry insights and specialized product knowledge. Our standard product range contains over 70,000 products. Here we focus exclusively on high quality products with a long life time. By combining our customer knowledge with our international market strength, we make sure that we selected the right product range to meet customers´ needs.
High availability and a fast delivery service
Since the majority of our products are in stock, products ordered by our customers are sent out immediately. Products from more than 1,200 brand manufacturers are available "just in time".
Professional advice and top service
Our customers benefit from our online shop with its fast and simple electronic communication from the very first contact, which includes a personalized service, professional advice and high quality range of products. Moreover, we take pride of our highly skilled and dedicated in- house customer service with their extensive knowledge about our innovative branded products.
Our employees are able to handle service requests in German as well as in English.
reichelt – Made in Germany
Our success is based on our reichelt values “Made in Germany”. Our quality status has been certified by DIN EN ISO which guarantees our customers and business partners total quality management and a consistently high standard in order processing and delivery. Through our constant search for improvement opportunities we ensure a product and service quality on a continuously high level. The corresponding ISO certificate can be downloaded in our online shop if needed.
Our aim is to satisfy customers worldwide. We operate internationally and deliver our services in the shortest time period, regardless to which place. Here we always have a top price performance ratio in mind.
Our vision is to increase our leading market position in Europe and elsewhere. By sharing best techniques and continuously adapting our structures, based on our reichelt international strategy, we ensure our success. Our strategy builds on the basic principles of our values which will drive reichelt` s successful development in the coming years.
The reichelt team looks forward to hearing from you!!